Tokio Marine and Alpha Data accelerates Digital Transformation using RPA technology

Alpha Data, a UAE-based digital transformation solutions provider, announced that Tokio Marine and Nichido Fire Insurance Company, which operates in the UAE through Al Futtaim Development Services Co. LLC. In action, these have chosen to advance their journey towards digital transformation using RPA (Robot Process Automation) technologies.

The company, which provides insurance services under the umbrella of its Tokyo headquarters, has contracted Alpha Data’s services to help automate its operations in key areas using RPA technologies. Tokio Marine, which has been operating in the UAE since 1976, offers a diverse portfolio of insurance services including auto, property and health insurance.

Mohamad Bader Abu Hayah, Senior IT Manager at Tokio Marine UAE, said, “Digitizing and automating key functions has been critical for our company to move to the next level of operational excellence. With Alpha Data’s expertise, we have embarked on a digital journey to eliminate human intervention in many areas and drive innovation and scalability. “

“In total, more than 20 processes were identified as being automated. We started this journey with key insurance processes such as claims automation and operational processes. This is just the beginning and we look forward to driving digitization further in the years to come. At Tokyo Marine UAE, we believe in the importance of digital transformation and information technology as a business enabler and source of empowerment. We firmly believe that the continued development of our work approach will help to increase our competitiveness in the local market and achieve business continuity in the current circumstances, ”added Abu Hayah.

Murugesan Vaithilingam, Alpha Data’s Service Director, said, “As a digital innovator, Alpha Data aims to empower regional organizations and help them implement their digital transformation strategies. RPA is enjoying tremendous adoption rates in the Gulf region as customers transform the way they do business, achieve cost efficiency, and become more agile in a competitive business environment. By automating repetitive tasks and those that do not require human intervention, companies like Tokio Marine UAE can focus on core business goals and profitability. “

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April 7, 2021