The role of process mining and RPA in helping organizations pick automation battles

In this article by Prof. dr.ir. Wil van der Aalst, learn how RPA and process mining work and how they can be used together to identify and fix process inefficiencies to prevent automation projects from failing

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Robotic Process Automation (RPA) has lowered the threshold for process automation because repetitive tasks that used to be performed by humans are now in the hands of software robots. In this Article by Prof. dr.ir. Wil van der Aalst, who will be the main speaker PEX Live: Process Mining Live 2021, the godfather of process mining argues that RPA does not need to change or replace existing information systems. Instead, software robots should replace users by interacting directly with the graphical user interface (GUI).

Since RPA is often viewed as a “workflow management solution for the poor” as it is often a cheaper alternative to traditional automation, van der Aalst has the ability to automate routine tasks that would normally not be cost-effective, play with process mining Key role in deciding what to automate and how.

As noted in this paper, before adopting RPA, users need to analyze the processes they want to automate, and process mining can help identify promising candidates. Once RPA is implemented, process mining can also be used to monitor processes, even if they use a mix of RPA, workers, and traditional automation.

This paper aims to explain the history of workflow management and business process management, how RPA works, and why process mining is key to preventing RPA projects.

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We respect your privacy, by clicking “download your copy”, you consent to your information being shared with the sponsor, who may advertise similar products and services in relation to your area of ​​interest in accordance with its privacy policy. You have a right to object. You will also receive our e-newsletter with information on relevant online learning opportunities. Further information on the processing and monitoring of your personal data as well as your data protection and objection rights can be found here.

July 1, 2021