Hyland bolsters RPA and intelligent data capabilities
At this year’s CommunityLIVE conference, Hyland announced the expansion of its suite with Robotic Process Automation (RPA) and new intelligent data tools with the introduction of Hyland RPA and Hyland Experience Capture.
Hyland wants to drive digital transformation through modern content services, and these new offerings will stand alongside the company’s extensive offerings.
Hyland Experience Capture (HxC) is described as an intelligent web-based scan, classification and data extraction tool. It’s able to use intelligent capture features like optical character recognition (OCR) and machine learning to speed up information capture and improve accuracy over time.
John Phelan, Hyland’s executive vice president and chief product officer, said, “Despite the continued demand for digital transformation and automated processing, organizations are still getting paper documents. As companies continue to work with remote workers, they have found they need to reorganize to support evolving business processes. ”
“With a cloud-based SaaS deployment, HxC supports the evolving business climate by enabling companies to scale front-end capture tools across multiple locations and locations while keeping IT distribution and maintenance to a minimum.”
Hyland Experience Capture is Hyland’s first cloud-native platform based on the Hyland Experience Platform.
Hyland’s Robotic Process Automation Suite, called Hyland RPA, is designed to include functions such as process analysis and bot management.
The company hopes to help customers automate manual, rule-based, high-volume, and repetitive tasks where human touch does not add value, and helps companies increase efficiency and accuracy, improve information security and compliance, and the Accelerate return on investment.
“Hyland RPA complements Hyland’s robust intelligent process automation capabilities and enables our customers to continue innovating, automating and optimizing their most important business processes with the latest technology,” said Phelan.
“The use cases for this type of automation span all of the departments and industries we serve and help reduce costs and improve efficiency, employee satisfaction and ultimately the customer experience without the need for system integrations or custom coding.”
The company’s RPA capabilities stem from the company’s acquisition of RPA firm Another Monday in early 2020.
“The RPA market is an exciting and challenging area with rapid growth and a multitude of potential applications that companies can easily combine and integrate to enable better and more flexible support of business processes,” said Hans Martens, CEO of Another Monday, im August 2020.
“We see Hyland as the best solution for embedding our RPA technology into their powerful automation platform to really implement end-to-end automation for everyone.”
Hyland also stated that the addition of RPA technology is an integral part of Hyland’s intelligent automation strategy and a natural addition to its customer base – with broad, dynamic use cases across all industries and regions that Hyland serves.