How to launch a successful RPA initiative – Report Door

With more than 25 years of experience as a technical and business consultant, Kevin Buckley helps companies improve business efficiency, reduce business costs, and improve business results
through software automation.

Robotic process automation (RPA) quickly goes beyond the early introductory phase in all industries. The automation of only basic workflow processes has led to such enormous increases in efficiency and cost savings that companies are adapting automation on a large scale and company-wide.

Although robot automation has a technical component, RPA is not a traditional IT-driven solution. However, it is still important to align the business and IT processes around RPA. Customizing business automation for the enterprise should be viewed as a business solution that happens to require technical assistance.

A strong working relationship between the CFO and CIO will go a long way in getting IT behind the initiative and supporting it rather than driving it forward.

A strong working relationship between the CFO and CIO will go a long way in getting IT behind the initiative and supporting it rather than driving it forward.

More important to the success of a large-scale RPA initiative is the support of senior executives from all business areas and every step of the project with clear communications and an advocacy plan to LOB managers and employees.

As we’ve seen with practical examples, successful campaigns for the use of automation on a large scale require a systematic approach to developing a vision, engaging stakeholders and employees, identifying use cases, building a Center of Excellence (CoE) and establishing one Governance model.

Create an overarching vision

Your strategy should include defining measurable strategic goals. Identify strategic areas that will benefit most from automation, such as: B. Supply Chain, Call Center, AP, or Sales Cycle, and start with obvious areas where the business is seeing delays due to manual workflow processes. Remember that the goal is not to replace employees; You want to accelerate processes, reduce errors, increase efficiency and concentrate your employees on higher-value tasks.

June 18, 2021