Google will develop RPA with Automation Anywhere

The provider of Google Cloud and robotic process automation, Automation Anywhere, announced a new partnership on March 15, under which the providers will jointly develop AI and RPA-based products.

The deal comes after Microsoft last year acquired RPA provider Softomotive to add thousands of new features to Microsoft’s Power Automate platform.

Google’s partnership with Automation Anywhere makes sense, said Alan Pelz-Sharpe, founder and principal analyst at Deep Analysis.

One way to look at RPA is through the reincarnation of macros, he said; It’s the low-code-no-code ability to automate repetitive tasks.

For Google, the partnership with Automation Anywhere will result in a focus on general back office administration tasks before creating bots that can do similar tasks in specific industries.

Automation Anywhere belongs to a group of leading automation providers alongside Blue Prism, UiPath, Pegasystems, WorkFusion and Softomotive.

Automation Anywhere “compares well to the other major RPA providers, but in fairness they all do the same,” said Pelz-Sharpe.

RPA tools automate repetitive tasks, but the differences between vendors can be seen in how well their platforms manage and orchestrate bots on a large scale.

Who Uses RPA?

According to Google, Google Cloud will incorporate Automation Anywhere’s RPA capabilities into some of its services, including Appsheet, Apigee, and AI Platform.

The partnership also makes Google Cloud the primary cloud provider for Automation 360, Automation Anywhere’s cloud-native automation platform. In turn, Automation Anywhere will become Google Cloud’s preferred RPA partner.

Together, the vendors will develop automation-based products and services that target industry-specific applications, particularly in the financial services, healthcare, life sciences, supply chains, telecommunications, retail and public sectors.

[Automation Anywhere] compares well with the other major RPA providers.

Alan Pelz-SharpeFounder and Principal Analyst, Deep Analysis

While the core technology behind RPA has been around for decades, corporate adoption of RPA is still increasing. Last year, Gartner predicted that 90% of large companies would be using some form of RPA by 2022.

The cloud competitors AWS and Microsoft also offer RPA tools. “Most RPA implementations, however, rely heavily on subject matter experts and service teams,” said Pelz-Sharpe.

The vendors provide the technology, but ultimately the success of an RPA project depends on partners and customers, he continued.

Google’s plan to work in industries could work well if it at least includes day-to-day tasks, Pelz-Sharpe said.

“All in all, if you are one [Microsoft] Azure or AWS customer, that wouldn’t make you become a Google customer, “he said.

April 16, 2021