Entelgy Accelerates Time-to-Payment by 35% Using Appian RPA
MADRID, May 12, 2021 / PRNewswire / – Appian (NASDAQ: APPN) announced today that business and technology consultancy Entelgy has deployed its first application on the Appian Low-Code Automation Platform in just two weeks. With Appian RPA, Entelgy has transformed its customer billing workflows, reducing the time between invoicing and payment for the company by 35%. The fully automated process also reduces invoice validation errors across regions, currencies and tax systems, allowing 98% of invoices to be processed without human intervention.
“Our challenge was to make invoice management more efficient, avoid errors and speed up the process, and we were convinced that RPA was the solution,” says Miguel Ángel Barrio, Head of Entelgy Digital. “This automation of tasks is the beginning of a new and greater value-added contribution to business processes.”
With a presence in eight countries and more than 1,900 professionals, Entelgy (also known as The BusinessTech Consultancy) is a global digital transformation accelerator helping clients stay competitive in a rapidly changing world. Entelgy Digital makes it easy to discover, adopt, consolidate, and maintain new technologies that drive business, with an emphasis on asset security.
By orchestrating people, existing systems, data, bots and AI in a single workflow, Entelgy uses Appian to achieve complete end-to-end automation of the billing process. When invoices come in, bots create an audit and control file to notify the finance team and break it down into invoices that are correctly issued and those that require review by a human administrator.
According to Manuel Ruiz, Head of Cloud, Automation & OSS at Entelgy Digital: “At Entelgy we face both the technical challenge of transforming an invoicing process and the challenge of transforming people. Implementing RPA has freed our finance team from repetitive tasks and allowed them to focus their efforts on higher quality work. Verifiably fewer errors and a higher speed have given our invoicing teams security. And we have the additional advantage that we have happier employees who view their work as less bureaucratic and more modern, more agile and more digital. “
The story goes on
Víctor Ayllón, Automation VP at Appian, commented: “Although Entelgy approached us with a complex automation process, together we delivered an effective complete solution – in just two weeks, as well as creating reusable libraries and baking in further automation around development time to optimize for future projects “.
Watch this video or read the full case study to learn more from Entelgy about how Appian changed the billing process.
Appian helps companies with a low-code automation platform build applications and workflows quickly. By combining people, technology and data into a single workflow, Appian can help companies maximize their resources and improve business results. Many of the world’s largest companies use Appian applications to improve customer experiences, achieve operational excellence, and simplify global risk management and regulatory compliance. More information is available at www.appian.com.
Entelgy, The BusinessTech Consultancy, is a transformation accelerator for those who need to stay competitive in a rapidly changing world. Its main goal is to provide maximum benefit to its customers in discovering, adopting, consolidating and maintaining new technologies that drive their business and always keeping their assets safe in the cyber realm.
Entelgy is a global people-driven company with a business model of sustainable long-term development, 1,900 employees and a presence in Spain, Argentina, Brazil, Chile, Colombia, Mexico, Peru, and the United States.
More information is available at www.entelgy.com.
(PRNewsfoto / Appian)