Business Analyst: Automation (RPA) at Capitec Bank Ltd

Declaration of purpose

  • Optimizing efficiency by working with business and IT stakeholders to formulate solutions based on business needs; Minimization of routine tasks through automation, whereby the focus on development and improvement work is increased.



  • 3 to 5 years of professional experience with automation analysis and solution design
  • In the full SDLC and RPA technologies including process reengineering and business process analysis
  • Extensive experience in solution integration
  • Strong background in developing technology solutions
  • Working in an agile environment
  • Experience in complex RPA and real-time automation analysis and designs
  • Establishing and managing stakeholder relationships


  • At least 10 automation designs and successful implementation of automation initiatives
  • ITIL and / or COBIT
  • JIRA and Confluence

Qualifications (minimum)

  • Bachelor’s Degree in Information Technology or Engineering – General

Qualifications (ideal or preferred)

  • Honors Degree in Mathematics or Business Analysis



  • How to communicate effectively (both verbally and in writing) in both a business and technical context, and how to effectively translate across functions.
  • Business and data analysis
  • Function and business process design
  • Re-engineering of processes and possibilities for automation
  • Project management principles
  • Experience working and communicating across multiple business areas.


  • Experience in programming, SQL and relational databases as well as application development would be an advantage
  • Experience with object-oriented programming languages ​​is an advantage
  • JIRA and Confluence
  • ITIL principles
  • Understanding of banking systems and processes


  • Communication skills
  • Business process modeling skills (IDEF-0, financial modeling, Enterprise Architect, BPMN, etc.)
  • Problem solving skills
  • Analytical skills
  • Moderation skills
  • Reporting skills
  • Interpersonal & relationship management skills
  • Computer skills (MS Word, MS Excel, MS Outlook)


  • Decide on and initiate measures
  • To work with people
  • Convince and influence
  • Analyze
  • Deliver results and meet customer expectations
  • Adapting and responding to change
  • Dealing with pressure and setbacks

additional information

  • Clear criminal history and credit records
  • Ability and willingness to work in an open environment
  • Willingness to work or provide overtime and / or weekends if required
  • A valid driver’s license and your own vehicle are required
  • Ready and able to use the home as a formal office / base of operations (including space for ad hoc paperwork, inventory, etc.)

Capitec is committed to diversity and, where possible, all appointments will help us achieve our employment goals

Find out more / Apply for this position

April 9, 2021