5 steps to overcome RPA Implementation Challenges

Robotic process automation (RPA) is the technology of choice today to enable streamlined business operations and lower costs. However, when organizations begin their RPA implementation journey, they face difficulties including fear of automation, fragmented results, problems achieving global consistency, advancing digital transformation, and defining new roles and responsibilities.

While the RPA implementation may seem overwhelming at first, experts recommend a more targeted approach. Deciding which business processes to automate should be based on their impact on revenue, frequent use, and human-level decision-making required. For example, manual and repetitive administrative tasks like filling out forms, collecting and updating data, and processing a large number of requests make a company’s HR function an ideal candidate for automation. Similarly, a company’s finance and accounting functions can automate their day-to-day processes for cost savings and efficiency.

Our 5-step approach

Systems Limited plays a critical role in finding efficient ways to meet these challenges. With seasoned RPA process analysts, solution architects, and developers with proven RPA experience, these prevalent challenges can be addressed in the following five steps:

1. Align

The early stages of an RPA project in an organization is critical. The most important actions we take at this stage include meeting stakeholders, setting expectations, developing a project schedule, and determining the roles and responsibilities of the participants.
The key here is to ensure that every stakeholder in the organization has a competent understanding of RPA, its importance for digital transformation, and the relevant business requirements. From this point we can focus on a shared vision for the role of RPA in the organization. With detailed preparation, we can address potential pre- and post-automation risks, roadblocks and concerns at the beginning of the project, and avoid fear of automation.

2. Discover

At Systems we have RPA specialists who will arrange meetings with your company’s SMBs and help them identify and prioritize potential use cases for automation. The aim is to narrow down the use cases with the significant expected business effects and to clarify and document the current situation. This strategy secures the buy-in of stakeholders and enables companies to understand the automation functions.

3. Run

After the discovery phase, the next step is to implement the bot to automate the business use case. In this step, you need to understand your company’s different systems and their data exchange needs, and then design the automation and bot training based on those systems and needs. In addition, this step also includes performing certain non-functional aspects of bot development, such as: B. the frequency of execution, the choice between unattended or supervised automation, logging and monitoring requirements, and authentication and authorization.

4. Analyze

In this step, our team continuously monitors the company’s ROI in terms of bot efficiency, cost efficiency, time savings, speed of innovation, etc.

5. Improve

The Systems Limited team is gathering insights from the results of Step 4 to improve and strengthen their approach to addressing the challenges of RPA implementation. These insights help our RPA specialists in the Discover phase, which includes sessions with subject matter experts so they can identify likely use cases for automation. Our approach enforces a culture of continuous improvement.

Conclusion

The challenges organizations face in implementing RPA can be stressful if they rely solely on in-house support. With a proven approach and RPA expertise, Systems Limited can work with IBM to help identify and resolve implementation bottlenecks and deliver a profitable ROI for your business.

Identify the best RPA implementation approach to address your business challenges.

April 2, 2021